Today, eCommerce is where and how most business gets done. B2C, B2B, and hybrid eCommerce brands choose the ReverseLogix returns management platform to deliver standout customer experiences and continuously drive the bottom line. From flexible customer return options to standardized workflows for employees, you can make returns management smarter, faster and less costly.
The rapid rise of eCommerce purchases has brought a dramatic increase in product returns. Online returns averages nearly 21% and some product categories approach 30%. An efficient, flexible returns management system (RMS) manages the entire returns journey so you can better handle the products coming back. From start to finish, it coordinates and streamlines every aspect of returns and after-sales care management.
Learn how this global retailer used the ReverseLogix RMS to achieve:
Lower return costs, identify return trends faster, and maximize repurchase opportunities with unmatched business intelligence and returns data analytics.
Create process automation rules to streamline returns decisions for employees. Automatically approve straightforward returns, and ensure consistency and enforcement of policy rules.
Make returns easier for customers with a fully branded, hassle-free returns experience, plus automatic return updates and notifications.
Rely on a single returns platform to view, track and manage everything. ReverseLogix integrates seamlessly into your tech stack for total visibility.
ReverseLogix returns management system can be implemented and integrated in weeks, not months
The ReverseLogix returns management system is the industry’s only end-to-end, purpose-built RMS with
configurable and flexible workflows that serve B2B, B2C and hybrid environments.
Get a clear view of what’s coming back, when it will arrive, and what needs to happen when it gets there. Pinpoint return trends to minimize controllable returns, lower costs of uncontrollable returns and improve profitability.
