We’ve solved the
puzzle of complex
returns.

ReverseLogix is the only end-to-end return
management system that lets you initiate returns,
configure return processing, and even handle repairs.

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Trusted by logistics teams at companies like:

Your complex returns require nuanced solutions,
but you can’t find a system that can handle the job.

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RMS systems don’t interface well
with your existing commerce and
warehouse management
platforms, so you lose visibility.

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WMS systems aren’t designed
for a reverse flow, and the
manual workarounds are clunky
and time consuming.

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Repairs can only be handled
manually,
which isn’t scalable…
so you eat the cost of damaged
products.

Simplify the returns journey
with ReverseLogix.

Initiate Returns

Set up a self-service returns portal integrated with your current systems.

Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.

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image of RMA orders

Process Returns

Set up standardized warehouse workflows to maximize recovery.

ReverseLogix lets you configure workflows for different channels and product SKU’s to quickly:

• Verify the return
• Inspect the product
• Grade the product

Repair Returns

Set up guided workflows to identify and fix repairable products.

ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns.

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“We were looking to significantly upgrade our legacy platform handling
B2B and B2C returns from around the world….we decided to pursue a more
specialized partner who grasps the complexity of reverse logistics.”

Martin Hartvigsen
VP of Support and Services, Jabra

Smarter Returns are
Good for Business.

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$743 Billion

in Merchandise Returned in 2023

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30

of all products ordered online are returned

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92

of consumers will buy again if the product return process is easy

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67

of online buyers check the returns page before placing an order

Use ReverseLogix in your industry:

Retailers

Prioritize convenience with drop-off locations, returns with QR code, sustainable options, and more.

3PLs

Go beyond picking, packing and shipping… and offer the differentiated value of returns management.

Manufacturers

Get real-time insights and detailed visibility across your product catalog and individual SKU’s.

eCommerce

Lower return costs, identify return trends faster, and maximize repurchase opportunities.

See how ReverseLogix transformed returns
for these global companies:

Samsonite logo

Click to read how this leading luggage brand gained immediate visibility into their returns and warranty volume.

Genesco logo

Click to see how a retailer with more than 1400 stores saw an ROI within days of implementing ReverseLogix.

Amer Sports logo

Click to learn how Amer Sports doubled the amount of returns processed leveraging ReverseLogix Systems.

Streamline complex returns from start to finish.